repair

+ £7 Postage

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Surname

Address

Town/City

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Postcode

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Home Telephone

Mobile

Work Telephone

Fax

E-mail Address

Make/Model

IMEI No

Fault Description

Is Fault Intermittent

Is Battery Included

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By checking this box you understand and agree to the declaration below and

have read the Terms & Conditions at the foot of the website

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Foxfones

Mobile Phone Repairs

3 Ravensbourne Road

Bromley, Kent BR1 1HN

Tel: 0845 899 8990

Option 1. This form can be filled in online. By clicking the SUBMIT button, we will have advance notice of you sending in your device to ensure we have the parts required for repair. Please then PRINT the completed form and SEND together with the device to the address above.

Option 2. PRINT the blank form and fill in the details manually. Please COMPLETE in BLOCK capitals, then SEND it, together with the device, to the address above. FOXFONES STRONGLY RECOMMEND SENDING YOUR DEVICE BY SIGNED FOR DELIVERY

CUSTOMER ACCEPTANCE (PLEASE READ BEFORE SIGNING)

I understand that if the phone is deemed ‘Beyond Economical Repair’ I will incur a inspection fee as agreed before sending in my mobile phone.
I understand that if my phone needs to be reflashed or have a software change the unit may revert back to the network it was initially locked onto and data may be lost. Marshall & Fox cannot be held accountable for the unlocking of network locked phones and a separate fee may be charged for that.
I understand that Marshall & Fox Ltd T/A Foxfones is not responsible for loss or damage of customized phone cases or sim cards.
I understand that if my phone turns out to be barred the unit will be sent back with a handling charge of £10 plus all relevant postage costs to return the unit.
Liquid damaged repairs may take upto 72 hours to repair due to the nature of the damage.

We repair the problem that has come into the service centre. If any more arise they will need to be quoted separately.

Any phones sent in for CHARGING problems require the battery and charger to be sent also.

WARRANTY

Any repair made to your equipment will be repaired at no extra cost should they fail with the same part failure

within 90 days. This excludes faults relating to physical or accidental damage

Terms & Conditions

Foxfones is a trading name of Marshall & Fox Ltd Registered in England & Wales. Reg No 1974563
This website and its content is copyright of Marshall & Fox Ltd - © Marshall & Fox Ltd 2011. All rights reserved.